If your Hula Hoop reaches you in a less than satisfactory condtion please get in touch with us to discuss your options.
We would be so sad for anyone to be stuck with a hoop that has been damaged in transit or is found to be anything less than dazzling!
We offer a 2 month warranty on our hoop tubing and components. This means that if your hula hoop breaks during sensible use* we would love to replace or refund it for you. Unfortunately this does not cover hula hoop tape as damage may naturally occur through wear & tear. To best care for your tape please follow our care guidelines.
We can not accept returns of used hula hoops for reasons other than manufacture /component error.
Please select your hoop carefully, and don't hesitate to get in touch with us if you are unsure which hula hoop is right for you. We know it's hard to choose!
*sensible use does not include lending your hula hoop to drunk people, taking it into space, running it over with a vehicle etc. Sensible use means using only to hula hoop dance.